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Tax Return:: How to Contact the ATO

  • Nov 30, 2021
  • 2 min read

Hello, this is your tax specialist, P&C Tax Professionals.


There may come a time when you will have to get in touch with the ATO for matters relating to your tax return. For example, you may have lost your tax file number (TFN) or if your tax return is getting delayed, you may want to check the progress of your lodgment. Therefore, today, we have decided to summarise for you some of the key ATO contact numbers.


For individuals in Australia:

Phone 13 28 61 for matters relating to:

> The progress of your tax return

> myTax

> Tax file number

> Preparation of your tax return

> Higher education or trade loans

> PAYG instalments for individuals

> myGov linking code

Operating hours:

8:00am - 6:00pm Monday to Friday

10:00am - 2:00pm Saturday


For businesses in Australia:

Phone 13 28 66 for matters relating to:

> Account balances

> Business registrations

> Business tax return preparation

> Business Activity Statements (BAS)

> Single Touch Payroll (STP)

Operating hours:

8:00am - 6:00pm Monday to Friday

10:00am - 2:00pm Saturday


If you are located overseas and can speak English:

Phone +61 2 6216 1111 for general enquiries.

Operating hours:

8:00am - 5:00pm (AEDT) Monday to Friday


If you are located overseas and need a translator/interpreter:

If you cannot speak English and would like to speak in your own language, contact the Translating and Interpreting service (TIS National) on +61 3 9268 8332 and please request the TIS National to get connected to the ATO in the language of your preference.

Operating hours:

8:00am - 5:00pm (AEDT) Monday to Friday


Please refer to the ATO link below which shows a full list of all the numbers depending on your area of concern.



If you have any other questions or enquires in regards to your tax return, please feel free to contact us via our Official Facebook Page (P&C Tax Professionals - Australia) or through our email address at: pnctax@naver.com.


Thank you and bye for now!






 
 
 

3 Comments


Hosea
Hosea
Jan 29

The clarity of access support and timing makes this guidance genuinely useful. It reframes language assistance as a rights-based service, which Royalreels in analytical alignment with https://royalreels20.com/ situates within equitable public access and procedural fairness. Does this framing encourage broader engagement from non-English speakers in complex tax processes?

Royalreels

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Holly
Holly
Jan 25

The overview is effective in turning a frustrating task into something manageable. You restate that missing TFNs or delayed lodgments often require direct ATO contact, and that clear numbers, even tied to Pay ID https://www.nogod.org.nz records, can cut stress and delays. This framing prioritises calm efficiency. Could you also flag peak call times to avoid?

Payid

Like

Casie
Casie
Jan 18

There may be times when you need to contact the ATO about your tax return, such as locating a lost TFN or checking a delayed https://www.contained.sydney/ lodgment. Knowing the correct ATO contact numbers can save time and reduce confusion, making tax matters easier to manage, much like having clear guidance in topics discussed around The Pokies.

The Pokies

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